Edmontonian Priscilla Bolan posted the video to Facebook on Fridaу. The short video, which shows a bug crawling on a movie theatre seat, has since been viewed more than 345,000 times.
Spokesperson Sarah Van Lange said a guest spoke to the theatre manager about her concerns before posting the video. She said the inspection took place the same evening.
“In an abundance of caution, we made the decision to close it for the weekend and have it treated,” said Van Lange.
She said ongoing maintenance programs that include regular inspections are in place for all Cineplex movie theatres.
CBC News has requested comment from Bolan but has not heard back.